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Terms and conditions of purchase

Introduction

These conditions of use of the website govern the terms of access and use of the website https://www.lexington.es, owned by Lexington S.L. with tax identification number (CIF): B28723732, registered office in Paseo de la Castellana 141, 28046 Madrid and email address info@lexington.es, hereinafter, “the Company”, which the user of the website must accept to use all the services and information provided through the website.
The user and the Company, the owner of the website, may be jointly referred to as the parties. Simply accessing or using the website or all or some of its contents and services implies full acceptance of these terms and conditions of use. The provision and use of the website are understood to be subject to strict compliance with the terms set out in these conditions of use of the website.

Information and services

Before purchasing the products and services offered on this website, you must read and accept the Terms and Conditions set out below.
The use of our services and the purchase of our products will imply that you have read and accepted the Terms and Conditions of Use in this document.
Registration by the user, through entering accurate personal details and setting a password, will be necessary to purchase a product or service.
The user can choose and change their password to manage access to their account at any time. Lexington S.L. does not accept any liability in the event that you disclose this password to third parties.
All purchases and transactions carried out through this website are subject to a confirmation and verification process, which could include the verification of product and service availability, validation of the payment method, validation of the invoice (if any) and validation of compliance with the conditions required by the selected payment method.
The prices of the products and services offered on this website include VAT and are valid only for purchases made on this website.

The delivery of the service will be executed according to the previously chosen pattern (start, duration, typology, location and cost) by the user during the purchasing process and those will be subject to the particular contractual conditions in each case.

Conditions of payment

The customer declares that they have the full capacity to complete the purchase, being of legal age and in possession of a valid credit or debit card issued by a bank acceptable to the company. The customer guarantees that all the information provided about their card is valid and is responsible for any breach of this condition.

Payment cards accepted:

This website is SSL-secured (https) to ensure a secure purchase.

Reimbursement policy

Due to the nature of the products and services offered on this website, we do not offer refunds after they are purchased. You are responsible for understand them before purchase.  We ask that you carefully read all details before making any purchases. We only make exceptions to this rule when the description does not match the service or if it meets the conditions for the cancellation of rooms established below:

  • Up to 7 days in advance: 100% of the reservation will be returned
  • Between 3 and 6 days in advance: 50% of the reservation will be charged
  • Between 48 and 36 hours: 75% of the reservation will be charged
  • Less than 36 hours in advance: 100% of the reservation will be charged

Fraud check

The customer’s purchase could be delayed due to fraud checks. It could also be suspended for longer for a more rigorous investigation, to avoid fraudulent transactions.

Privacy

This web site guarantees that the personal information that you send is subject to the necessary security, contained in our privacy policy. The details entered by the user or obtained as a result of the need to validate orders will not be passed on to third parties, unless they must be disclosed in compliance with a court order or legal requirements.

Compliance with data protection regulations

For the processing of data, the website adopts all the mandatory technical and organisational security measures, in accordance with that established by the current legislation.
The user expressly states that for any personal or third-party data accessed, entered, modified or deleted, they have the right to do this or have the express authorisation of this third party. The website informs the user that they may exercise their rights of access, rectification, objection and cancellation by writing to the following address: info@lexington.es

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